Privacy Policy
Effective date:
This Privacy Policy explains how Guidaura (“we,” “us,” “our”) collects, uses, and protects information when you visit our website or contact us for independent support guidance in the USA.
Information we may collect
- Contact info: name, email, phone number (if you provide it).
- Support details: the issue you describe (please avoid sharing passwords or sensitive credentials).
- Website data: basic analytics (e.g., pages visited, device type, approximate location) via cookies or similar tech.
How we use information
- To respond to inquiries and provide guidance.
- To improve website performance and user experience.
- To prevent fraud, abuse, or security issues.
What we do not collect
- We do not ask for banking logins, card PINs, or full passwords.
- If a provider account login is required, we recommend contacting your provider directly.
Cookies & analytics
We may use cookies for basic functionality and analytics. You can control cookies in your browser settings. Disabling cookies may affect site functionality.
Sharing of information
We do not sell personal data. We may share limited information with service providers (e.g., hosting, analytics) to operate the website, or when required by law.
Data retention
We keep information only as long as needed for support, legal, or operational purposes, then delete or anonymize it.
Security
We take reasonable measures to protect information. However, no method of transmission or storage is 100% secure.
Children’s privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children.
Contact
For privacy questions, contact us via Contact page or call (866) 757-6403.