Fast, clear phone guidance for everyday tech problems
Guidaura helps customers in the USA with Wi-Fi setup, device connectivity, basic troubleshooting, and general guidance. We provide step-by-step help over the phone.
Wi-Fi & Router Setup
Setup guidance, Wi-Fi checks, coverage tips, and basic speed checks.
Devices & Connectivity
Help connecting phones, TVs, laptops, printers, and smart devices.
General Guidance
Explain common issues and the next best steps to try.
How it works
Call us, describe the issue, and we’ll guide you through practical checks and settings—live on the phone.
1) Quick intake
We ask a few basic questions to understand your setup and symptoms.
2) Guided steps
We walk you through safe troubleshooting (no passwords requested).
3) Next best action
If provider-only access is required, we advise contacting your provider directly.
What we do (and don’t do)
We provide independent guidance and troubleshooting help. We do not represent any provider and we do not claim to be an “Real” support line. If your issue requires provider-only access, we advise contacting your provider directly.
Safety & privacy
We never ask for bank logins, card PINs, or full passwords. If sensitive access is needed, we recommend contacting your provider directly.
FAQ
Are you the Real support for my provider?
No. Guidaura is an independent support guidance service and is not affiliated with any provider.
Can you change my plan or billing?
Only your provider can make account or billing changes.
Do you offer refunds?
Please review our Refund Policy in the footer links.
Do you record calls?
If recording is used for quality, notice is provided where required.